Support
Repair & support
Installation, repair, and after-sales service for D’code products are handled by the authorized service network of Zarrin Nama Caspian Industries across Iran.
Request service in three steps
1. Get in touch
Call customer service with your device model and a description of the issue.
2. Technician coordination
The nearest authorized service centre arranges a visit or repair with you.
3. Service performed
Installation or repair is completed under warranty terms within the agreed time.
What is covered?
- Initial installation of TVs and air conditioners under standard installation terms.
- Repair and parts replacement during the warranty period, except excluded cases.
- Free TV software updates performed by the authorized representative.
- Device relocation during the warranty period, subject to technician approval.
- Parts and after-sales service for up to 10 years under company terms.
- +98 21 72133
- info@zarrinac.com
- No. 6, Camellia Dead-end, Sasanipour St., Ketabi (Ahmadi Roshan) Sq., Tehran, Iran
- Sat–Wed: 8:30–16:00 | Thu: 8:30–13:00